Terms and Conditions

1. Introduction

Welcome to Special Care Clothing Solutions! These Terms and Conditions (“Terms”) govern your use of our website www.specialcareclothing.com.au (the “Site”) and any purchases made through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

2. Product Information

We strive to ensure that the product information on our Site is accurate. However, we do not warrant that the descriptions, colours, or other content on the Site are complete, accurate, reliable, or current. If you receive a product that is not as described, your sole remedy is to return it in accordance with our Return Policy.

3. Pricing and Payment

Prices are displayed in AUS$. We accept various payment methods, including credit cards, PayPal or direct payment and cheque.  All payments are processed through secure payment gateways. You agree to pay all charges incurred by you or on your behalf through the Site.

4. Shipping and Delivery

We offer shipping to Australia and will quote for international, and Australia costs are provided at checkout. While we strive to deliver your order as quickly as possible, we are not responsible for delays caused by factors outside our control, such as customs procedures or postal strikes.

5. Returns and Exchanges

Our Return Policy allows you to return or exchange items within 7 days of receipt. Items must be in their original condition, unused, and with all tags attached. For full details on how to return or exchange items, please refer to our Return Policy on the Site.

6. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Special Care Clothing Solutions and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Special Care Clothing Solutions is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or the products purchased. Our liability is limited to the amount you paid for the product in question.

8. Indemnification

You agree to indemnify, defend, and hold harmless Special Care Clothing Solutions its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the Site or any violation of these Terms.

11. Changes to Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with a new effective date. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.